Use Texting to Increase Sales and Improve Customer Communication
It’s likely that this week, or even today, you got a text message from a business. Maybe it was a...
Mind the Language Gap by Honoring Generational Communication Preferences
You've just finished up an appointment with your doctor and stop by the receptionist's desk to make a follow-up appointment...
Avoid Friction — How to Communicate Change to Customers Effectively
No one likes being left in the dark, especially when it comes to changes with their favorite business. Whether it's...
Short-Term Business Growth Strategies That Stick Long Term
It’s hard to focus on growing your business when, well, it’s growing! But taking a step back from the day-to-day...
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