8 Nonverbal Communication Examples for Small Business Owners

Nonverbal communication plays a crucial role in customer service. Even on the phone, body language affects your actions and appearance...

National Black Business Month: What, When, & How to Support

August marks the start of National Black Business Month. This month, we recognize Black business owners and support their contributions...

Complainers: 5 Personality Types (& How to Deal with Them)

Customer complaints are an unavoidable part of business. Whether the blame lies with you or on circumstances beyond your control,...

How to Write an Invoice for Your Small Business (Templates & Steps)

Congratulations! You’ve wrapped up your first deal, but now, to get paid -- you have to write an invoice for...

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