Back Office
How to Retain Customers Using Thryv
Getting customers takes work. A lot of work. Reports consistently show it costs from five to 25 times more to…
Carolyn Lumia · 4 min read
Carolyn Lumia
Content Creator & Strategist, Enterprise Content Strategy
I help brands unbury their truths to surface why their audiences should care and drive business outcomes. My journalism roots and award-winning marketing communications expertise provide the optimal mix to help brand signals break through the competitive noise.
Latest blogs by Carolyn Lumia
Business Transformation
Leading the Charge — Transforming Your Franchise Tech
When it was just you and one location, knowing what was happening in your business was easy. But now you're…
Carolyn Lumia · 3 min read
Reputation Management
Uncommon Ways to Build Trust
Gaining your consumer’s trust used to be relatively easy. As long as you dependably delivered a quality product, you were…
Carolyn Lumia · 3 min read
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