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Senior Content Strategist
Clint is a Senior Content Strategist and the former manager of the Website and Service Blogs at HubSpot. As a content creator, Clint has been managing blogs for the past 5 years. His expertise in service comes from working in and writing about the industry for over 5 years – he even won an award as a HubSpot customer support rep. Clint picked up managing the Website Blog and pioneered new content including advanced web development, interactive resources, and most recently, artificial intelligence. When he's not working, you can find him biking backroads and taking pictures of dogs.
Customer complaints are an unavoidable part of business. Whether the blame lies with you or on circumstances beyond your control,…
Clint Fontanella · 12 min read
Congratulations! You’ve wrapped up your first deal, but now, to get paid -- you have to write an invoice for…
Clint Fontanella · 4 min read
Have you ever yelled at someone for not using their blinker? I have – and not just because I drive…
Clint Fontanella · 7 min read
When I worked in customer service, I started on phones. I answered calls for eight hours a day, troubleshooting CRM…
Clint Fontanella · 7 min read
If you own an auto repair shop, you might not have a marketing team. In fact, you might be in…
Clint Fontanella · 7 min read
Do you provide excellent customer service? Can you prove it? Customer service metrics measure different areas of your brand’s customer…
Clint Fontanella · 5 min read
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