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Senior Content Strategist
Clint is a Senior Content Strategist and the former manager of the Website and Service Blogs at HubSpot. As a content creator, Clint has been managing blogs for the past 5 years. His expertise in service comes from working in and writing about the industry for over 5 years – he even won an award as a HubSpot customer support rep. Clint picked up managing the Website Blog and pioneered new content including advanced web development, interactive resources, and most recently, artificial intelligence. When he's not working, you can find him biking backroads and taking pictures of dogs.
Many people use the terms customer support and customer service interchangeably. However, there’s a marked difference between the two. Customer…
Clint Fontanella · 5 min read
Maintaining constant contact with your customers is one of the best ways to ensure sales. Communication is key to developing…
Clint Fontanella · 6 min read
Customer segmentation is valuable for all businesses, big or small.Organizing customers into groups allows you to create unique marketing campaigns…
Clint Fontanella · 6 min read
Business management is endlessly evolving. There are always new strategies for attracting more customers, and it’s important to stay on…
Clint Fontanella · 5 min read
Social media is important for small businesses. It helps you engage existing followers, provide customer service, and reach new buyers…
Clint Fontanella · 9 min read
Companies are only as good as their customer service. Whether through phone, email, or live online chat, good customer service…
Clint Fontanella · 11 min read
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