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Twilio

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Key Benefits

  • Stay connected, follow-up on customer conversations and never miss another incoming call with everything stored in your Thryv Inbox.
  • Quickly respond and capture essential details, schedule appointments and continue your conversations in Thryv.
  • Instant notifications and real-time incoming calls and SMS/Text messages delivered to your Thryv Inbox messages.
  • Offer convenience to existing and potential customers to communicate with you where it works for them.

Pricing

Total Installs

Requirements

  • Twilio Account

More Info

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Overview

This App integration will create contacts in Thryv from incoming SMS messages and phone calls from your subscribed business number in Twilio. It will also allow notifications to your inbox for SMS messages and phone calls from existing Thryv customers.  The integration will search for a contact by phone number, if the contact does not exist a contact will be created in Thryv.

*Optional Quarantine/Spam filtering option. If selected, all incoming SMS and Calls from contacts not already in Thryv by phone number will be placed in quarantine until the user updates contact info and releases it.  View the installation guide for more details.

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